Horizon
RSSB’s monthly magazine for rail leaders
Issue 22 | February 2025
• RSSB. Optimising safe and satisfied passengers
• Rebuilding for the future: A conversation with Sir Andrew Haines
• Leading the way in rail safety
• Listening is learning: Why we need your feedback
• Connect with RSSB
This issue explores key themes on optimising passenger safety & satisfaction. We also look at green energy, safer braking technology & frontline staff empowerment, along with a conversation with Sir Andrew Haines about rebuilding the future of rail.
Contents
RSSB. Optimising safe and satisfied passengers
Six ways we’re boosting customer satisfaction
Ensuring confidence and competence at the front line
Delivering a first-class experience for all passengers
Railways: Rebuilding for the future
Helping industry to improve air quality today
Keeping rail safe, keeping rail workers well
Powering a greener railway
Leading the way in rail safety
Listening is learning: Why we need your feedback
LABRADOR: Your new best friend for safer braking
Rail industry insights you can listen to
Empowering your front line
Connect with RSSB
Want to learn more?
Contact us